For the purposes of the Data Protection Act 1998, the Data Controller is KinetIQue Limited, trading as Ethica Diamonds. Suite 1 Mansion House, Prince’s Street, Truro, TR1 2RF.
By registering or placing an order on this website you consent to the collection, use and transfer of your information under the terms of this policy.
When you visit, register, or order products or services on www.ethica.diamonds you may be asked to provide certain information about yourself including your name, contact details and credit or debit card information.
We may also collect data about your use of our website as well as information about you from messages you post to us and e-mails or letters you send to us.
To maintain customer service standards and to assist with staff training, we may record and monitor incoming calls.
Your information will enable us to provide you with access to all parts of our website and to supply the goods, services or information you have requested. It will enable you to participate in interactive features of our service should you choose to do so. It will also enable us to bill you and to contact you where necessary concerning your orders. We will also use and analyse the information we gather so that we can administer, support, improve and develop our business.
We may use your information to contact you to ask about your views on our services and to occasionally notify you about important changes or developments to the website or our services. In addition, where you have consented, we might also use your data to contact you by email about other products and services which we offer and believe may be of interest to you. If you have given us permission to contact you and change your mind in the future please let us know.
The information you provide to us will not be disclosed, accessed or given to any third parties unless specifically approved by you or for us to comply with the law. We may pass aggregate information on the usage of our website to third parties but this will not include information that can be used to identify you.
Where you have consented when providing us with your details we may occasionally contact you about products and services which may be of interest to you. We may contact you by e-mail. If you change your mind about being contacted by us in the future please let us know at [email protected] and we will update our records.
You agree that we may disclose your identity and contact details to (1) any third party who claims to us that any material posted or uploaded by you to our site constitutes a violation of their intellectual property rights or their rights of privacy, and (2) to other companies and organisations for the purposes of fraud protection and credit risk reduction.
Finally, if our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.
Countries outside the European Economic Area do not always have strong data protection laws. However, we will always take steps to ensure, so far as reasonably possible, that your information is only used by third parties in accordance with this policy. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data we cannot guarantee its security. Any transmission of data to or from our website is at your own risk.
Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.
Cookies are small amounts of information which we may store on your computer.
Unless you have indicated your objection when disclosing your details to us, our system will issue cookies to your computer when you log on to the site. Cookies make it easier for you to log on to and use the site during future visits. They also allow us to monitor website traffic and to personalise the content of the site for you. You may set up your computer to reject cookies by following the relevant instructions which can be found at www.aboutcookies.org. In that case, you may not be able to use certain features on our site. If you do not wish to receive cookies in the future, please let us know at [email protected]
We employ security measures to protect, so far as reasonably possible, your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires or permits.
You are entitled to see the personal information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. Please contact us at [email protected] We are entitled by law to charge a fee of £10 to meet our costs in providing you with details of the information we hold about you.
All comments, queries and requests relating to our use of your information are welcomed and should be addressed to [email protected]